Terms And Conditions

Payment Policy

The following methods of payment are accepted:
Debit Card
Credit Card

Secure payments can be made through our website using a debit or credit card. There is no surcharge for paying by card. Goods to be delivered to the billing address of the card.

If you wish to make payment over the telephone using our secure terminal. Please telephone (01253) 872148 quoting the stock number of the item you wish to purchase.

We also accept:
Cash - May be brought to us in person. If sending cash by post, we suggest you use the Royal Mail Special Delivery service, insuring your package to the full value of its contents.
Cheque - Payable to Jade Jewellers Ltd. Funds must clear before jewellery is released.
Bankers Draft - Payable to Jade Jewellers Ltd. All drafts will be authenticated by our bank before jewellery is released.
Bank Transfer - Only CHAPS will be accepted. Please contact us to request payment by bank transfer.

If you wish to pay by any accepted method other than debit or credit card, please contact us and we will make arrangements for payment to be taken.

Delivery Policy
Orders received before 3pm Monday- Friday will be dispatched for delivery the next working day.

All deliveries are made using the Royal Mail ‘Special Delivery’ service. This is a secure delivery network, separate from regular post allowing all packages to be monitored via the barcode tracking system. Royal Mail guarantees the arrival of ‘Special Delivery’ packages between 9AM and 1PM the following day.

All our deliveries are fully insured for loss or damage.
Please ensure your package is intact before signing for it.

Deliveries must be signed for at the destination address by persons aged 18 or over. Once signed for, responsibility for the package is transferred to the customer. All liability for loss, damage of theft is transferred from Jade Jewellers to the customer. Damaged packages or ones which have been tampered with should not be signed for and delivery should be refused on these grounds.

Delivery Costs
Delivery to anywhere in the United Kingdom is £5.
For international orders, delivery charges may vary depending on the location and value of the package.

Return Postage. The customer is liable for the cost of all return postage to Jade Jewellers, unless otherwise expressly agreed by ourselves.

Returns Policy & Cancellations
Any jewellery purchased online from Jade-Jewellers.co.uk may be returned within 14 days of receipt for a full refund. You will be refunded on condition that Jewellery is returned within the time period along with all associated items and in the condition it was supplied in. It will be inspected on arrival and if any items have been worn, damaged or marked, additional charges for refurbishment will apply in order to bring the jewellery back to saleable condition. Customers must pay for any return postage costs. Items must be fully insured.

This return policy is not applicable to any goods purchased, collected or paid for in person at our shop.

International Orders
Jade Jewellers are more than happy to dispatch orders to international customers. Full payment must be cleared before any jewellery can be sent out. There may be additional costs for shipping to international destinations, depending on the value of the items being sent. Please contact us should you require further clarification or information regarding orders outside the United Kingdom.

Buying in Policy
These terms apply to all jewellery and watches sold to Jade Jewellers Ltd. All quoted prices and communications whether by e-mail, telephone, post, fax or face to face or any other means are on a subject to contract basis. No legally binding contract between the company and the seller will be formed in any circumstances until (i) the company have had the opportunity to conduct an on site valuation of any jewellery or watches and (ii) physical inspection has been carried out by a qualified jeweller working for or on behalf of Jade Jewellers and (iii) the seller has entered into the company’s standard contract of purchase, terms of which are outlined below.

1. Pre- Contract Information.
All valuations are for outright trade sale to Jade Jewellers and are ‘subject to contract’ and are not legally binding until the completion of the selling process. Jade Jewellers reserves the right to withdraw the valuation at any time, for any reason, with no liability to the prospective seller. The seller warrants that they are the legal owner of any jewellery offered to Jade Jewellers and consents to transfer the full unencumbered title and legal ownership to Jade Jewellers.

2. Prices Quoted.
All prices quoted are in pounds sterling (GBP) and are given in good faith. Sellers providing misleading, inaccurate or false information will result in an inaccurate valuation which cannot be relied upon by the seller. If for any reason an error has occurred in the valuation quoted, Jade Jewellers will rectify the valuation as soon as is practicable. No liability whatsoever can be accepted by Jade Jewellers for accidental mistakes or errors made during the valuation process.

3. Payment
Payment for jewellery and watches bought by Jade Jewellers is usually made in cash; remember we can actually pay by cash either in person if you visit our shop or by secure delivery to the seller’s nominated address. Payments can also be made by cheque, made payable to the seller only or by bank transfer to a nominated account in the seller’s name only. Payments made by cheque or bank transfer may take 3-4 working days before funds are cleared and available. Jade Jewellers reserves the right to pay by any other reasonable method when and where appropriate.

4. Seller Assurances
The seller expressly warrants that all information provided during the valuation process is accurate to the best of their knowledge. The seller warrants that jewellery is not subject to outstanding finance or hire purchase and that there are no outstanding issues relating to the title of the property subject to sale.

The seller expressly warrants that they are the legal owner of any jewellery offered to Jade Jewellers or that they have the full and unquestionable permission of the legal owner to offer it for sale if they do not hold the legal title to it and that they have the right to transfer the full unencumbered title and ownership to Jade Jewellers.

The seller warrants that no other person has any claim to the jewellery whether legal, possesionary, equitable or otherwise.

5. Delivery
Jewellery must be delivered by the seller to the premises of Jade Jewellers, or any other specified address entirely at the seller’s expense. Delivery can be in person at our shop or by secure post. All costs associated with sending jewellery to us; including insuring items in transit is entirely the seller’s responsibility. Jade Jewellers may send a representative to a place of your choosing, office or home to conduct the business of selling jewellery to us should you wish by prior arrangement only.

6. Inspection of Jewellery
Jewellery will be inspected by Jade Jewellers prior to the completion of the sale. Revised valuations may be offered where jewellery does not comply with information provided by the seller during the valuation process, or where condition is such that it impacts substantially on the value of any jewellery.

7. Insurance
All jewellery in the possession of Jade Jewellers Ltd. is covered under its insurance policy. This value is described as the most accurate, most recent trade valuation. In the event of loss or damage to any jewellery while in the possession of Jade Jewellers Ltd, settlement will only be made once the company has received settlement from our insurance company.

8. Consequential Loss
Jade Jewellers Ltd, its directors, employees or agents will not be liable for any consequential loss of any kind, loss of profits and any form of expenses or compensation.

9. Buying in Records
A record of all jewellery purchased by Jade Jewellers is kept in line with legal requirements and in order to maintain accurate records in the event of dispute, misdemeanour or otherwise. The seller’s name and current address must be recorded along with the seller’s agreement that the following conditions are met.

The seller agrees that jewellery subject to purchase by Jade Jewellers is their property, which they are entitled to sell and is free from all charges, burdens, disputes and hire purchase or finance agreements. The seller agrees that they have not knowingly concealed any fact relating to the identity, quality, history, provenance, legal status or general character of any jewellery subject to purchase by Jade Jewellers. The seller agrees that they are fully responsible for any breach of the pertinent conditions laid out and remain so until the discovery of such a breach.

10. Part Exchange
Jade Jewellers is happy to take jewellery, diamonds or watches in part exchange of goods we have for sale. The decision to accept or decline any part exchange lies solely with the company and is subject to all conditions laid down herein. Part exchange agreements will be agreed between Jade jewellers and the seller in tangible form. Where an order is cancelled by either party involving a part exchange, the company will offer return of the jewellery or cash allowance to the specified part exchange value, a decision which lies solely with the company.

Legal Disclaimers

Site Content
The content of this site is an invitation to treat and not an offer. Acceptance of your offer is at the point an order has been reviewed manually by Jade Jewellers.

All material and content of this site is the property of Jade Jewellers and Pawnbrokers Ltd. Any unauthorised use or reproduction is strictly prohibited.

Website Errors
Every effort has been made to ensure the accuracy of prices, information and availability outlined in this website. In the event of any mistake or typographical error, the company reserves the right to amend such errors as soon as they become apparent and apologise in advance for any inconvenience caused. Any transactions which may have taken place subject to any errors may be cancelled and withdrawn by Jade Jewellers with no further liability on its part.

Exclusion of Liability
Liability for any property damage is expressly excluded, yet the company does not limit its liability for death or personal injury caused by our negligence.

Variation of Terms
Variation of these terms cannot be by oral representation or otherwise. Any variation must be in writing and be signed by both parties.

Governing Law and Jurisdiction
All business is governed by the law of England and Wales and all parties agree to adhere to the direction of the English courts. Jade-Jewellers.co.uk, Jade-Jewllers.com are trading names of Jade Jewellers and Pawnbrokers Ltd. Registered in England and Wales under company registration number and our registered address is Old Tom’s Lodge, Old Tom’s Lane, Stalmine, Poulton- le Fylde, England, FY6 0JR.

Trading address: Jade Jewellers Ltd, 200 Lord Street, Fleetwood, Lancashire, England, FY7 6SW.

Any reference in these terms and conditions to ‘the company’, ‘Jade Jewellers’, ‘our’, ‘us’, ‘we’, ‘ourselves’, refers specifically to Jade Jewellers & Pawnbrokers Ltd.

Jade Jewellers
200 Lord Street
United Kingdom

Telephone: 01253 872148
Email Us: click here
Company Number: 06653144
VAT Number: 938781668